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Successful Service Operations Management (with Microsoft Project 2003, 120 Day Version, CD-ROM, And InfoTrac )
Publisher: Butterworth-Heinemann
SKU: DADAX0324224370
ISBN : 9780324224375
Condition : New
SKU: DADAX0324224370
ISBN : 9780324224375
Condition : New
Price:
$36.82
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US Delivery Time: 3-5 Business Days.
Outside US Delivery Time: 8-12 Business Days.
Successful Service Operations Management (with Microsoft Project 2003, 120 Day Version, CD-ROM, and InfoTrac )
Learn the full cycle of building a service business from concept formation through implementation. SUCCESSFUL SERVICE OPERATIONS MANAGEMENT shows you how. Through numerous examples, clear writing, and multiple study tools, you'll understand how to develop your business strategy and manage your capacities. Brief and easy-to-use, this Operations Management textbook is the one you'll turn to for years to come.
Specifications of Successful Service Operations Management (with Microsoft Project 2003, 120 Day Version, CD-ROM, and InfoTrac )
GENERAL | |
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Author | Richard D. Metters, Kathryn H. King-Metters, Madeleine Pullman, Steve Walton |
Binding | Hardcover |
Language | English |
Edition | 2 |
ISBN-10 | 0324224370 |
ISBN-13 | 9780324224375 |
Publisher | South-Western College Pub |
Number Of Pages | 432 |
Publication Date | 2005-01-06 |
DIMENSIONS | |
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Height | 0.94 inch. |
Length | 10.08 inch. |
Width | 8.1 inch. |
Weight | 2.35 pounds. |
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